Hey everyone!
This is really odd.. Recently I have started using my Chromecast in a new TV that has a USB port on it. Before I was just using a normal HD TV without USB port so had to use the wall plug to get power to the Chromecast.
First time I used the device on this TV I used my phone to set it up, worked fine, used it for a few hours turned off TV and next day I tried connecting to the Chromecast but phone kept saying that nothing was found on the network, tried using both my phones to set it up but it didn't let me ( I have an GPe HTC One M7 and also an iPhone) , used a computer to set it up and it worked fine. Today I tried connecting to it again same issue, but now for some reason even on the computer its not allowing me to set up the Chromecast. I've had to do a factory reset every time I try connecting the device to my wifi network. When it was being used on my old TV I have never come across this issue, used to leave it unplugged for days sometime a month went pass and it still worked fine but don't know why on this new TV it is doing this.
I'm not too sure what to do, do I contact Amazon and get a replacement or contact Google?
I purchased it from Amazon on the first day it was released here in the UK (19th March 2014).
Thanks
This is really odd.. Recently I have started using my Chromecast in a new TV that has a USB port on it. Before I was just using a normal HD TV without USB port so had to use the wall plug to get power to the Chromecast.
First time I used the device on this TV I used my phone to set it up, worked fine, used it for a few hours turned off TV and next day I tried connecting to the Chromecast but phone kept saying that nothing was found on the network, tried using both my phones to set it up but it didn't let me ( I have an GPe HTC One M7 and also an iPhone) , used a computer to set it up and it worked fine. Today I tried connecting to it again same issue, but now for some reason even on the computer its not allowing me to set up the Chromecast. I've had to do a factory reset every time I try connecting the device to my wifi network. When it was being used on my old TV I have never come across this issue, used to leave it unplugged for days sometime a month went pass and it still worked fine but don't know why on this new TV it is doing this.
I'm not too sure what to do, do I contact Amazon and get a replacement or contact Google?
I purchased it from Amazon on the first day it was released here in the UK (19th March 2014).
Thanks
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