[Q] playstation app error 0x82E01003 topic

Hi, I'm new and I don't know if this is the right place to make this question. I have a sony xperia z3 and I can't log in with my psn account into playstation app because I get the error 0x82E01003. I saw on the Internet that the reason could be the unlocked bootloader. I did that and I rooted my phone. Can you please tell me how to solve this problem? Thanks a lot